Keep abreast of the latest change management, business process management, operational excellence, lean, six sigma, risk management and customer experience news and information with our expertly written articles. Each process excellence article is expertly researched and written with the aim of providing industry professionals with actionable insight of the highest quality. 

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Your processes are not being looked at and used by teams – maybe because they’re out-of-date or incomplete. You know you need to make a change to the way you manage process info but where do you start? There are so many different BPM tools and approaches, it can be overwhelming. So much so that some companies will just revert back to their...
Ian Hawkins
Process improvement and change go hand in hand. But disruption? Disruption is a word loaded with negative connotations. For everyone who embraces the idea of digital disruption there will be hundreds  who dread it.But dread is precisely the wrong response: digital disruption isn’t the future, it’s the present, and if you think the ice isn’t...
Pedro Robledo
BPM 2018 - how will it be different from 2017 and what are the top 10 BPM industry trends that will shape the future of process management?The BPM industry has continued its growth of two digits during the past year, responding to the corporate need for better process management in continuous improvement, optimization, governance, risk mitigation...
Tags: BPM | trends | AI
Ivan Seselj
The value of having a Chief process officer (CPO) in the C-suite is proven and measurable. Those organizations with an executive level Chief Process Officer have far better engagement and are more likely to influence organizational change.
PEX Network has announced the shortlist of finalists for the PEX Network Awards 2018, as selected by its expert judges.
Lorraine Duffy, Head of Process Improvement at Allied Irish Banks and key speaker at Robotic Process Automation & AI Week, explains how “robotics helps connect the customer journey”.
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Process improvement and operational excellence professionals need to stay abreast of the latest advancements to make processes faster and smarter.PEX Network's "2017 Global state of process excellence" report provides insight in to what, where and how businesses are changing.Based on survey findings, this handy infographic will help kick-...
Roger Berkley
SEE ALSO: 8 Reasons to Adopt Robotic Process Automation this yearVarious prominent technology analysts and publishers talk of Robotic Process Automation (RPA) as a completely new 'thing', 'trend', or 'wave'. The reality is: RPA truly is a methodology breakthrough in Business Process Automation (BPA). This RPA...
Over 300 delegates from around the world gathered in Amsterdam, Holland, between October 23-25 to attend the Process Excellence Europe conference to gain a better understanding of how to implement the best Process Excellence tools for their organisation. Delegates gained an immense amount of value from networking with a variety of software...
Ivan Seselj
Lean techniques are a popular choice for organizations seeking to reduce the use of resources, eliminate waste, work smarter and improve efficiency. Many lean teams enjoy the flexibility and creativity to develop new, smarter ways of doing things. But if you want a truly lean organization, you need to be able to translate improvement ideas into everyday practice.
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